To make withdrawals you must complete any pending rollovers as well as the identity verification process of your Betcris account.
We offer bank transfers and withdrawals at specific locations as the fastest methods to make your withdrawals. Remember that withdrawal methods and limits are not the same for all customers and are based on some factors, including your country.
If the deposit before your withdrawal was made by credit/debit card, you must wait 24 hours so that your withdrawals can be processed.
Customers must play 100% of their deposits to withdraw them. This does not apply for deposits at Betcris locations.
Withdrawals from third parties will not be allowed, without exceptions.
Withdrawals
Follow these steps to withdraw your money:
Mobile users:
1. Log in to your Betcris account
2. Click on the‘ Main Menu’, in the upper side of your screen, and then in the ‘Cashier’
3. Select ‘Withdraw’ and the method that you will use, which will show the necessary steps to complete the process.
Desktop users:
1. Log in to your Betcris account
2. Click on the ‘Cashier’ in the upper side of your screen
3. Select ‘Withdraw’ and the method that you will use, which will show the necessary steps to complete the process.
History
Follow these steps to verify your deposit, withdrawals, and betting history:
Mobile users:
1. Click on your ‘Account’ icon in the upper right side of your screen
2. Select the option ‘History’.
Desktop users:
1. Click on your ‘Account’ icon in the upper right side of your screen
2. Select the option ‘History’.
IMPORTANT:
You will see the weekly balance of your account, as well as have control on deposits, withdrawals, and already qualified bets.
If you have any questions about your withdrawal, do not hesitate to contact our Customer Care team through our Live Chat.
**Betcris is committed to preventing the company from being used to legitimize money from illicit activities and/or transactions in the development of its operations. We have established necessary policies, procedures, systems, and controls to avoid this type of situation in the services we provide. In addition, the personnel are trained to detect and report any suspicious transaction to the Compliance Department, which investigates the reports received, and if necessary, escalate said reports to the corresponding authorities.
