To make withdrawals you will need to complete any pending rollovers as well as the identity verification process of your Betcris account.**
We offer bank transfers and withdrawals at specific locations, as the fastest methods to make your withdrawals. Remember that withdrawal methods and limits are not the same for all customers and are based on some factors, including your country.
If the deposit prior to your withdrawal was made by credit/debit card, you must wait 24 hours before your withdrawals can be processed.
Customers must play 100% of their deposit to withdraw it. This does not apply to deposits at Betcris locations.
Withdrawals will not be processed to third parties, without exceptions.
Betcris will not charge transaction fees for regular customers; However, there will be a 3.5% transaction fee on withdrawals for non-recreational customers.
How to make a withdrawal?
Step 1
To withdraw, please log in to your Betcris account and visit the Cashier:
Mobile users: at the top of your screen, click the Main Menu, and then select the Cashier option:
Desktop Users: at the top of the screen:
Step 2
Select the payment method you will use in your withdrawal, the cashier will then show you the data and steps necessary to complete the process:
Mobile users:
Desktop User:
Once your withdrawal information has been entered, it will be sent for verification for approval.
History
To verify your deposit, withdrawals, and betting history, go to your profile's Main Menu:
Mobile users: At the top right of your screen, click the Main Menu, and then select the History option:
Desktop User: at the top of the screen:
You will be able to see the weekly balance of your account, as well as keep a check of deposits, withdrawals, and bets already qualified.
If you have any questions regarding your withdrawal, do not hesitate to contact our Customer Care team through our Live Chat.
**Betcris is committed to preventing the company from being used to legitimize money from illicit activities and/or transactions in the development of its operations. We have established policies, procedures, systems and controls necessary to avoid this type of situation in the services we provide. Likewise, the staff is trained to detect and report any suspicious transaction to the compliance department, which investigates the reports received, and if necessary, escalate such reports to the corresponding authorities.
