The identity verification process helps us ensure that there is a real person behind every account, as well as the legitimacy of the funds used to bet.
Completing the identity verification process on your Betcris account is really simple. You just need to follow these steps:
Mobile users:
1. Log in to your Betcris account
2. Click on the ‘Main Menu’, in the upper left side of your screen, and then on the ‘Cashier’.
3. Select your ‘Account’ icon in the upper side of your screen
4. Click on the ‘Identity verification’ icon in the bottom side of the Cashier
5. Click on ‘Next’ and then on ‘Next’ again to start your verification. Make sure that you have a good Internet connection (we recommend you use Wi-Fi).
6. Select your country, then the type of ID document that you will use (official ID document in your country, passport or driver’s license), which cannot be expired or have a third-party name
7. Click on ‘Load file’ to upload a color picture of the front side of your ID, and then on ‘Continue’
8. Select ‘Load file’ to upload a color picture of the back side of your ID, and then on ‘Continue’
9. Click on ‘Load file’ to upload a selfie or self-portrait of your face next to your ID, and then on ‘Continue’.
Make sure that your document does not block your face (scanned documents will not be accepted).
10. Stay in the same window while your documents are analyzed. After being checked, you will be notified about the result (if they were accepted or not).
Desktop users:
1. Log in to your Betcris account
2. Click on the ‘Cashier’ in the upper side of your screen
3. Select your ‘Account’ icon in the upper side of your screen
4. Click on the ‘Identity verification’ icon in the bottom side of the Cashier
5. Click on ‘Next’ and then on ‘Next’ again to start your verification. Make sure that you have a good Internet connection (we recommend you use Wi-Fi).
6. Select your country, then the type of ID document that you will use (official ID document in your country, passport or driver’s license), which cannot be expired or have a third-party name
7. Click on ‘Load file’ to upload a color picture of the front side of your ID, and then on ‘Continue’
8. Select ‘Load file’ to upload a color picture of the back side of your ID, and then on ‘Continue’
9. Click on ‘Load file’ to upload a selfie or self-portrait picture of your face next to your ID, and then on ‘Continue’.
Make sure that your document does not block your face (scanned documents will not be accepted).
10. Stay in the same window while your documents are analyzed. After being checked, you will be notified about the result (if they were accepted or not).
IMPORTANT:
If you have any questions about your identity verification, do not hesitate to contact our Customer Care team via our Live Chat.
