AstroPay Card is a virtual card, which you obtain each time you wish to request a new withdrawal.
To make a withdrawal through AstroPay Card it is important that you download the app on your mobile first, and then follow these simple steps:
- Go to the Cashier.
- Choose Withdraw → AstroPay Card.
- Enter the amount you wish to withdraw and click on Register a new account.
- Enter your information, the same you used in your mobile application: phone number (with country code), name and last name, email, and identification number.
It is important you have downloaded the app, or the withdrawal will not be possible. Once requested, you have 24 hours to download the app, if 24 hours have passed without this download, the withdrawal will be cancelled.
Please keep in mind that the availability of withdrawal methods is subject to change based on location and other factors. Always check the Cashier to see which options are available to you.