Our verification process helps us ensure there is a real person behind every account, as well as the legitimacy of the funds used to bet.
Updating data is required in accordance with the legal requirements of our license in Malta which allows us to operate. In accordance with our Terms and Conditions, the verification process must be completed within the first thirty (30) days after the first deposit of an account. ***
How do I verify my account?
To verify, among others, your identity, address, age, the origin of your estate and/or check where the funds for any transaction come from and comply with our obligations imposed by international regulations, we may ask you to provide personal data and/or documentation such as (but not limited to):
Providing your personal data (Know Your Customer): completed by contacting our Customer Care team via Live Chat, indicating the following information:
- Name
- Full address (country, city, province, zip code, exact address)
- Date of birth
- Phone
Identity verification: sending your ID and a selfie or self-portrait. Click here for more details.
Address verification: sending proof of address. Click here for more details.
Income source verification: indicating at the cashier what you do for a living. A document may be requested as proof of your income. Click here for more details.
Other verifications may include verification of your payment method(s), or verification of a deposit via bank transfer.
If you have any questions regarding your verification, feel free to contact our Customer Care team through our Live Chat.
***Betcris reserves the right to impose restrictions on your account (in games or at the cashier) while we complete pending verifications on your account.