Help Center

Important Announcements

• Site Maintenance - January 2022

About your account

• How do I find my real money and free play balances?
• Login issues - General Instructions
• I cannot log in - I forgot my account
• I cannot log in - I forgot my password
• I cannot log in - I forgot my PIN

Deposits

• General Deposit Information
• Credit and Debit Cards
• How to add your credit or debit card to your Betcris account?
• Local Bank Transfer
• SafetyPay
• NETELLER

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Withdrawals

• General Withdrawal Information
• How to remove your credit or debit card from your Betcris account?
• Local Bank Transfer
• Pay to Card
• NETELLER
• Skrill

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Verification

• General verification information
• Identity Verification
• Address Verification
• Credit/debit Card Verification
• E-wallet Verification
• Source of Income Verification

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Frequently Asked Questions

• About Betcris
• About Your Account
• About Your Funds
• About Betting